Archive for business communication skills
Business Communication -You need to Be Understood and More Effective
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Communication in business is essential for many reasons.
Your organisations planning and monitoring of business processes require you to convey the information required to facilitate getting the task completed . This can take many forms and may include modern electronic methods or a simple office circular .
What is important is that your message is comprehended by the recipient . Communication is based in encoding your message in a manner that people can decode it and still know the exact meaning of what you said.
The English language is crammed with ambivalent words that can have many interpretations subject to the circumstances they are used in. It’s a bit like the childrens game called Chinese whispers. A classic example is “Send reinforcements we’re going to advance” which is eventually transformed into “Send three and fourpence, we are going to a dance”.
This is fun in a childs game a business owner needs more than fun to survive .
So… What is a way that you can check that your message has got through so that you get the exact results you expect ?
It’s quite easy …
Simply ask !
By ascertaining that your instructions is clearly decoded in the way that you needed it to be simply ask the receiver of your email what they understood about your meaning and the reason for sending it .
You can also train your teams or other business associates to reflectively listen to what you have said or written .
eg : You have just sent out an email to all of your team telling them that sales are down and if the sales revenues aren’t increased then your quarterly income targets won’t be met .
Active communication is where the person who gets your communication will reflect back to you what they understood about what you said .
” So, John , what you are telling theteam is that we have to increase our sales this month or we will be out of business “
Your options are then to either make the message clearer , If it isn’t received correctly or you can state that Yes that’s correct . The advantage of active listening is that all parties are clear right from the start and this will reduce lost time, later when you have to rectify the mistakes created by bad communication .
There are so many ways that you can have more powerful business communication.
The Communication Skill For Making Your World Better….Rapport
Posted by: | CommentsIf there is one communication skill that will make your world a better, happier and more pleasant place to live that skill would be rapport.
Rapport skills are what politicians, counsellors, and leaders use to create trust and understanding with you. These skills are also used by sales people to get your trust, so that they have a better chance of making that sale.
You also use these same skills with your friends and family. They are the basis for all bonds of respect. You already use this communication skill and probably without being aware of it. Rapport is hard wired in your brain and is one reason that we are so successful as a species.
What rapport does is it creates the feeling of understanding with the other person. Understanding creates trust which in turn creates a sense of openess.
So what is this thing called rapport and how do you create it.
Rapport is a state where you feel good usually, though there are negative forms of rapport as well. As we are here to leave you in a positive state of mind we will only deal with the first type.
Rapport Communication Skill Diagram
The diagram above shows the main ways that you create rapport.
Because you receive data or information from your world or environment in different ways ( Modalities ) there are several pieces to the rapport puzzle.
The first is auditory, which is to do with sounds and speech. By matching the speed of the other persons speech: their volume, tone, speed of speaking and the types of words that you use they will feel understood.
The next modality is visual. If you match the other persons body position and their gestures you will create even more trust and understanding. Who else wants to feel trusted and understood ?
The third and final part of the rapport skills you can use is to match the breathing rate and depth of the other person.
Obviously this is just a brief overview of what is involved in creating rapport. There is so much more to learning this communication skill.
However, even just practising the three areas above will make a real improvement in your relationships.
Take them out into your world and give then a try…
Why do critics of Bush persist in insisting he an idiot?
Posted by: | CommentsA man of limited intellect, poor communication skills, business failure and alcoholic until middle age, Bush was able to land a government job and hold onto it for 8 years before retiring with incredible lifetime benefits. Idiot? I think not.
You must give "W" credit where it is due. He gave every loser in the world the hope that they too could make it if the breaks fell their way. They no longer worry about lacking self-discipline, brains, skills and other old fashioned successs measures. "W" proved anyone could make it in today’s world.
Palin 2012
Good question. I agree he is not dumb. I mean he put all his money in oil and whom do we go to war with, but one of the largest producers of oil. When our prices go up so does his wallet. The man is a super genius. Guess what gas is going down he is losing money he probably pulled out which is why we can gas up again for 2.12.
Business Lunch Etiquette Training DVD
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The Complete Training Guide to Dining Protocol for professionals at official,
business or social occasions.
Editorial Review:
This exceptional DVD video is a must for those who want to polish their dining skills to perfection.
DVD Description:
The new millennium brings growing importance of international communication. It creates a demand for individuals who are independent, creative, sophisticated and educated. The knowledge of protocol and understanding of etiquette are essential credentials for corporate executives and government officials to communicate effectively in the public life.
Therefore, understanding the business lunch etiquette is an important part of your communication skills when negotiating and concluding agreements with your counterparts. Impressing a business partner with your manners, composure and social graces can result in a lucrative contract. Alternatively, a lack of proper table etiquette could mean a missed opportunity.
This unique must-have educational film takes both a serious and a humorous look at the importance of table etiquette and offers a complete guide to dining protocol for professionals at official, business or social occasions. Featuring internationally acclaimed authority on protocol Ms Dusha Vidanovich, Master of Diplomacy and Managing Director of Europrotocol this DVD video includes: * traditional European table setting * host/hostess & guest duties * reception & seating * ordering food & wine * service code * glassware * wine serving etiquette * soup etiquette * tipping customs * dos & don`ts and much more. European Business Lunch Etiquette will give you a useful set of tools for those special situations where business relationships are developed and strengthened in social settings.
Packed with information, this inspiring, comprehensive dining tutorial will pave the way to your self-confidence when entertaining or being entertained.
Duration : 0:2:55
Business and Finance Graduate Looking For A Job?
Posted by: | CommentsI have had a difficult time trying to break into the Finance arena. I have a Bachelor’s degree in Business Management and Finance from Binghamton University (Top NY State School). I graduated in December 2004 (3.0 GPA).
I have managed my personal and my family’s portfolios since I was 14. I have invested in Stocks/Stock Options/Mutual Funds, etc. I love researching and watching the stock market moved, and have learned a great deal about the market and the economy.
Also since I was 16, I have owned and operated my own small computer repair business. I have taught people how to use software, as well as build cutomized computers and fix any hardware or software problem. Through my own business I have learned communication skills (written and oral), and also how to interact with customers and people. i am very responsible, detail oriented, analytical, and I know how to manage my time.
I will add in the next writing. I am out of room.
Try Legg Mason – Excellent company!
Send me your resume
Alan Patching: The Certified NLP Business Practitioner’s Course
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Professor Alan Patching gives us an insight into IIR Executive Development’s new Certified NLP Business Practitioner’s Course, accredited by the co-founder of NLP itself, Dr. Richard Bandler.
Refine your business communication skills, enhance organisational performance & strengthen the bottom line by becoming a Licensed Business Practitioner in Neuro Linguistic Programming (NLP)™
For more information, contact +61 2 9080 4050, edinfo@iir.com.au , or visit: http://www.iired.com.au
Duration : 0:3:21
Business Communications Certificate
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A practical approach to improving your business communication skills. Faculty director Peggy Smith introduces the program. Visit http://www.pcs.udel.edu/communication/.
Duration : 0:1:23
Is majoring in Business right for me?
Posted by: | CommentsI’m planning on majoring in either business or engineering. I have a stuttering problem and usually stutter a lot. Is majoring in business right for me because it does involve a great deal of communication skills?
You can do anything you want to do! Don’t let stuttering choose your career. I had an uncle who stuttered who was an engineer; other family members who stuttered had various jobs.
ADM2381: Business Presentation Challenge – Damien Mainprize
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Damien Mainprize, a Finance student at the University of Ottawa, finished in the top five out of over 200 students in the ADM 2381 (Business communication skills) course during the Summer 2009 semester.
He placed first in the Pearson Education Business Presentation Challenge on August 4th, 2009.
Duration : 0:4:51
Amway MLM Training – How to add 3 Reps A Day into your Amway Business
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http://www.networkgurusecrets.com It caan be very difficult to choose the right network marketing opportunity and some companies have been around for many decades. If youre a distributor involved in the Amway Business you would not need to worry about credibility. A country that has over 450 products and operates in over 80 countries with well over 250 distributors has a well proven track record. In this article I will be showing you the good as well as the bad when it comes to the marketing aspect with any network marketing company.
Even though the amway business has quality products with many patents that revolutionize the iudustry they teach techniques that dont work as affectively as modern marketing techniques. Making a list of your friends and family, passing out brochures and business cards and holding house parties can be time consuming and require a lot o work. Many distributors in the amway business would rather not be put in a position of sales and cant afford to buy free samples and model products to showcase in their home.
Anway business is just like any other network marketing company and their primary objective is to insure their survival first and foremost. If they were to take the time to teach you a true marketing skill set they truly would be making a big mistake. Statistics prove that there is a rule when it comes to network marketing called the 80/20 rule which means 20 percent of distributors do 80 percent of the work. In this article I will show you affective techniques for marketing your amway business.
With the variety of products that amway business has, its important to pick out a specific niche of products and position yourself as an expert in the marketplace of the benefits of those products. You can do this by going to the library, subscribing to magazines, message boards, etc. After yuve done this You should not resort to high tech marketing techniques when first getting started. You should take the time and develop a communication skill set first. This can be done by purchasing low cost targeted leads.
The benefit to developing your communication skills is when you start enrolling people into your amway business downline youll have the skills to train them affectively. Another benefit to buying leads is youll be able to teach them low cost skills that they can start implementing quickly. After youve successfully enrolled at least 10 to 15 people into your amway business you can begin to branch out your marketing efforts to more savvy techniques that put you in a position of pulling instead of pushing.
Such techniques would include data capture sites, building a auto-responder database, blogs, etc. These sorts of techniques will allow people to find you as a result of the expertise youve shown and contact you for further feedback. To bring to light more amway business building techniques and download a free report titled The Heavy Hitter Report to adding 3 reps a day, visit www.networkgurusecrets.com
Duration : 0:7:53