Give an example of each, and why might a person choose to be nonassertive or aggressive at times.

Assertive communication is the most desirable and productive behavior in accomplishing your job. assertive communication doesn’t always feel “comfortable.” The first step in being assertive is understanding what “assertive” means. Assertive communication comes when you:
Know what you need.
Express yourself clearly.
Choose the best time to discuss issues.
Check for clarification.
Act in an empowered manner.
Act responsibly and follow through.
Act in a direct manner.
Express yourself honestly and respectfully

Passive or nonassertive communication occurs when you remain silent when you ought to ask for help or explain your needs. Passive behavior communicates a sense of inferiority. The passive person acts as if others’ rights and needs are more important than his or her own. With this communication style, others don’t know when you need help because you try to act as if there’s no problem. This behavior doesn’t serve you well on the job, or with the individuals for whom you’re working. In your work as a paraprofessional, you need to feel comfortable, and know that you have the right to ask for assistance when needed.

Aggressive communication is very demanding and is often disrespectful to those at whom it’s directed. Aggressive communication frequently gives the impression that “my needs, wants, and rights come first.” When someone is acting in an aggressive manner, he or she doesn’t ask for assistance, but demands it. This communication style is usually met by strong disapproval

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Hi friends, I am a diploma engineer having 8 years exp,from tamilnadu,i fell my communication skills not good as much others,will try to improve the same,but didn’t work out,Can some one tell me which is the way is good??go for call centre trainings or some spoken english insititute

:- read daily news paper's every day , it works , but try senciarly .

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we want to put videos in that so that people can easilty understand.where can i will get videos for effective business communication

Good luck and I hope its a success.

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Learn practical tips and techniques for effective and assertive communication. This book is a practical and valuable resource for anyone who wants to improve their …

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