Archive for Communication
The Communication Skill For Making Your World Better….Rapport
Posted by: | CommentsIf there is one communication skill that will make your world a better, happier and more pleasant place to live that skill would be rapport.
Rapport skills are what politicians, counsellors, and leaders use to create trust and understanding with you. These skills are also used by sales people to get your trust, so that they have a better chance of making that sale.
You also use these same skills with your friends and family. They are the basis for all bonds of respect. You already use this communication skill and probably without being aware of it. Rapport is hard wired in your brain and is one reason that we are so successful as a species.
What rapport does is it creates the feeling of understanding with the other person. Understanding creates trust which in turn creates a sense of openess.
So what is this thing called rapport and how do you create it.
Rapport is a state where you feel good usually, though there are negative forms of rapport as well. As we are here to leave you in a positive state of mind we will only deal with the first type.

Rapport Communication Skill Diagram
The diagram above shows the main ways that you create rapport.
Because you receive data or information from your world or environment in different ways ( Modalities ) there are several pieces to the rapport puzzle.
The first is auditory, which is to do with sounds and speech. By matching the speed of the other persons speech: their volume, tone, speed of speaking and the types of words that you use they will feel understood.
The next modality is visual. If you match the other persons body position and their gestures you will create even more trust and understanding. Who else wants to feel trusted and understood ?
The third and final part of the rapport skills you can use is to match the breathing rate and depth of the other person.
Obviously this is just a brief overview of what is involved in creating rapport. There is so much more to learning this communication skill.
However, even just practising the three areas above will make a real improvement in your relationships.
Take them out into your world and give then a try…
Communication Skills
Posted by: | Comments
The most important skill in life is learning how to deal with people. This is a leverage skill that will make you more successful in your personal and work life. Secret Impact teaches individuals and businesses the best kept secret in life, the core of interpersonal skills. Our system takes a 2 dimensional approach teaching people to understand themselves first, then how to apply this when dealing with others to make you a better communicator. Our system identifies core strengths and weakness of an individual’s, how to improve one’s self communication style, how to communicate better with others based on human behavior patterns, and reduce conflict.
Duration : 0:6:43
Communication in the Workplace
Posted by: | Comments
Two robots talking about how to communicate effectively in the workplace.
Duration : 0:4:22
Communication Workshop – Active Listening CPNE East
Posted by: | Comments
Active Listening workshop held at the Unity Centre for Holistic Living. Conducted by Creative Parenting for the New Era – East (CPNE East) Facilitators.
This workshop was held Oct 3 2009 at Unity Centre for Holistic Living, St. Joseph Trinidad. CPNE East conducts FREE workshops to help Families in different areas of their life with focus on families in East Trinidad. Our group was trained by the CPNE parent body which is led by Joan Bishop.
Duration : 0:6:46
Business Management & Customer Service : Effective Team Communication Skills
Posted by: | Comments
Effective team communication skills include informing team members about their specific roles, getting feedback from the team, allowing equal involvement during brainstorms and having team incentives. Communicate with a team on a regular basis with tips from a business consultant in this free video on running a small business.
Expert: Helen Vella
Contact: www.vellaandassociated.com
Bio: Helen Vella has worked in the corporate world for more than 25 years, and with this experience, set up her own business more than eight years ago in the United Kingdom.
Filmmaker: Suzie Vigoin
Duration : 0:1:58
Communication Skills in English
Posted by: | Comments
BA Major in Hindi and English:
Elective Courses:
EngIish:
EEG-03 communication skills in English
Duration : 0:27:55

Advanced Customer service training
Nonviolent Communication Skills Training ( NVC )Role Play showing empathy communication skills roleplays using empathy and Nonviolent Communication developed by Dr. Marshall Rosenberg. Basic Listening Skills using active listening and empathy skills.
Customer service communication training and listening skills are sure to be easier with this innovative technique. Emotional Intelligence in business communications will sky rocket using these simple skills and bringing customer trust and loyalty by active listening.
LACE (Listening and Communication Enhancement)